TERMS OF USE​
Terms and Conditions
for Ms. B/"The Heartbreak Fixer" Services
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Introduction
Welcome to The Heatbreak Fixer ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms and Conditions of Service ("Terms"). If you disagree with any part of these terms, please do not use our services.
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2. Services
2.1. We offer emotional recovery & reprogramming and personal development services integrating neuroplasticity, hypnotherapy, and NLP techniques, including but not limited to: a) Online consultations b) Face-to-face sessions c) Custom services for high-profile clients d) Keynote speaking/consultancy
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2.2. Our services are designed for personal development and are not intended as medical or psychological treatment.
2.3. By using our services, you confirm that you are at least 18 years old or have parental consent.
2.4. We reserve the right to modify or discontinue our services without notice at any time.
3. Booking and Payment
3.1. All services must be booked in advance as specified in our Booking Policy. 3.2. Full payment is required at the time of booking to confirm your appointment. 3.3. We reserve the right to change our prices at any time. Any price changes will not affect already confirmed bookings.
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4. Cancellation and Refunds
4.1. Our cancellation and refund policies are outlined in detail in our Cancellation Policy, which is incorporated into these Terms by reference. 4.2. We reserve the right to cancel or reschedule sessions at our discretion. In such cases, you will be offered a full refund or the option to reschedule.
Custom Services
For our bespoke, high-end services, terms and conditions are tailored to each client's specific needs and circumstances. These custom arrangements are subject to individual contracts and are not governed by the general terms outlined in this policy. For more information about our custom services, please contact us directly through the Custom Requests section of our website.
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5. Intellectual Property
5.1. All content, materials, and methodologies used in our services are our intellectual property or used with permission. 5.2. You may not reproduce, distribute, or create derivative works without our express consent.
6.Confidentiality
6.1. We maintain strict confidentiality regarding all client information and session content. 6.2. You agree not to disclose any confidential information about our services or methodologies to third parties.
7. Client Responsibilities
7.1. You agree to provide accurate, current, and complete information during the booking process and in all interactions with us. 7.2. You are responsible for maintaining the confidentiality of any login information associated with your account. 7.3. You agree to use our services only for lawful purposes and in accordance with these Terms.
8. Disclaimer of Warranties
8.1. Our services are provided "as is" without any warranty of any kind, either express or implied. 8.2. We do not guarantee specific results from the use of our services.
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9. Limitation of Liability
9.1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. 9.2. Our total liability for any claim arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
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10. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages, including legal fees, resulting from your violation of these Terms or your use of our services.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Spain. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Spain.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting an announcement on our website. Your continued use of our services after such modifications constitutes your acceptance of the new Terms.
13.Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
15. Entire Agreement
These Terms constitute the entire agreement between you and The Heartbreak Fixer regarding the use of our services, superseding any prior agreements.
16. Contact Information
If you have any questions about these Terms, please contact us at theheartbreakfixer@gmail.com.
By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.
Last updated: July 2024
Privacy Policy
Privacy Policy
Last updated: July 2024
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Introduction
Welcome to The Heartbreak Fixer ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theheartbreakfixer.com or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.
2.1. Personal Information You Disclose to Us The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include:
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Name and contact data (e.g., email address, phone number, address)
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Billing and payment data
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Demographic information
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Any other information you choose to provide
2.2. Information Automatically Collected We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include:
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Device and usage information (e.g., IP address, browser and device characteristics, operating system)
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Location information
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Log and usage data
3. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below:
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To provide and maintain our service
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To notify you about changes to our service
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To allow you to participate in interactive features of our service when you choose to do so
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To provide customer support
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To gather analysis or valuable information so that we can improve our service
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To monitor the usage of our service
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To detect, prevent and address technical issues
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To fulfill any other purpose for which you provide it
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To carry out our obligations and enforce our rights
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In any other way we may describe when you provide the information
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For any other purpose with your consent
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4. Disclosure of Your Information
We may share your personal information in the following situations:
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With service providers
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With business partners
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With affiliates
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With other users
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To comply with the law
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To protect our rights
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With your consent
5. Your Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
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The right to access, update or to delete the information we have on you
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The right of rectification
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The right to object
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The right of restriction
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The right to data portability
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The right to withdraw consent
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6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
8. Your Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
10. Third-Party Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
11. Children's Privacy
Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.
12.Contact Us
If you have any questions about this Privacy Policy, please contact us at theheartbreakfixer@gmail.com.
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13. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and collect information about how the site is used.
13.1 What are cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.
13.2 How we use cookies We use cookies for the following purposes:
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To enable certain functions of the website
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To provide analytics
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To store your preferences
13.3 Types of cookies we use
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Essential cookies: These are cookies that are required for the operation of our website.
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Analytical/performance cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it.
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Functionality cookies: These are used to recognize you when you return to our website.
13.4 Your choices regarding cookies You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
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